• No returns accepted: Be sure to carefully review your order before confirming your purchase.

• Final sale: once the purchase is made, it is considered final. No refunds or product exchanges will be made.

• Order confirmation: You will receive an email confirmation once your purchase is complete with the details of the products and a summary of your transaction.

• Tracking number: After assigning a tracking number, ama.te is not responsible for loss or damage to the package. We recommend constant follow-up with the shipping company to guarantee successful delivery.

These policies are designed to provide clarity and security in your purchasing experience. Please feel free to contact us if you have any questions or concerns.

• Non-refundable or transferable deposits.

• Cancellations with less than 48 hours, the deposit will be awarded as a penalty and a new deposit will be needed to reschedule a new appointment.

• Date changes must be made at least 48 hours in advance. Otherwise, the deposit will be awarded as a penalty and you will need a new deposit to reschedule a new appointment.

• Appointments more than 10 minutes late will be automatically canceled and the deposit will be awarded as a penalty.

•Companions are not allowed

• Ama.te is not responsible for forgotten objects (clothes, accessories, etc.). Be sure to bring your belongings with you at the end of your appointment.